National changes have been made to the e-invoicing system. Read more about it here.

For households / homes, we bill four times a year:

1. deadline: 01.01. - 31.03. Invoice arrives in January and is due 20.02.
2. deadline: 01.04. - 30.06. Invoice arrives during April and is due 20.05.
3. deadline: 01.07. - 30.09. Invoice arrives in July and is due 20.08.
4. deadline: 01.10. - 31.12. Invoice arrives during October and is due 20.11.

For cabins / holiday homes we bill twice a year:

1. deadline: 01.01. - 30.06. Invoice arrives during March and is due 20.04.
2. deadline: 01.07. - 31.12. Invoice arrives during August and is due 20.09.

Ja, det er ikke noe problem.

If the home is not in use, you can send a written application to get a reduced subscription for leisure renovation. You can do this here.
If your holiday home is not in use, you must still pay at least one leisure subscription according to our regulations. See our regulations. There may be grounds for total exemption from the renovation fee if the dwelling / holiday home is in decline or used as storage. If so, you must send us an application, and the condition of the home / holiday home must be documented. Submit application here.

It may be that you have a cohabitant / spouse who has previously paid an invoice in your name from their online bank. Then the eInvoice agreement may have been linked to the cohabitant / spouse's name, if the cohabitant / spouse has accepted «eInvoice - yes thank you to everyone». This does not have to be an invoice from ReMidt IKS. Our partner Nets runs a check against the banks' eInvoice register when an invoice from us is sent out.

If you received an invoice from us in Vipps without your request, it is probably a setting in your Vipps app that is the cause. This can be disabled as follows: Open the Rocker app, select Profile, then "Bills and e-Invoices." Here you can remove options for receiving eF invoice in Vipps.

Under the heading «Annual leave. per unit »is the unit price per m3. If your tank is 4m3, the unit price is multiplied by 4, then divided by the number of quarters in the sum.
Example: ($ 227,25 * 4m3 = $ 909. $ 909/4 quarter = $ 227,5).
The same applies to sludge invoices for leisure subscribers, but there the unit price is multiplied by the number of m3 and then divided by two, since we invoice leisure only twice a year.

An e-invoice agreement is linked to you as a person and not your bank, so it will be able to appear in all the online banks you are a customer of. If you pay the invoice in one, it will disappear from the other. If you experience problems with this, contact your bank.

One reason why you have received more bills may be that you have more properties, for example housing on one property and cottage / holiday home on another property. It may also be that you have accommodation and cottage / holiday home on the same property, even then you will receive two separate bills.
Renovation for housing and cottage / holiday home are billed separately. Housing four times a year (January, April, July and October) - and cottage / holiday home twice a year (March and August).

Prior to this year's first billing, a check was made against the banks register called "eF invoice - Yes thanks to everyone". What you do if you have thanked "yes thanks to everyone" is that you agree to receive invoice as eF invoice from all suppliers that offer eF invoice. Thus, an e-invoice agreement was automatically created for all who had set this setting.
We have learned that many people do not realize that they have "thanked them" and have thus signed up for this service without necessarily wanting it.
If you do not wish to receive an invoice via eF invoice, we therefore recommend that you go into your online bank and turn off the choice for this, or contact the bank if necessary.

Contact us at company post @remidt.no, via our contact form or 72483700 we will help you find a scheme for this.

Anyone who is registered as the owner of a leisure property is required to pay a renovation fee. This applies regardless of how much leisure property is used. Leisure renovation fees are imposed through your local waste disposal regulations.
There may be grounds for total exemption from the renovation fee if the holiday home is in decline or used as a warehouse. If so, you must send us an application, and the condition of the holiday home must be documented. Apply for exemption here

If you have only received e-mails from us, you probably have not discovered that you have received an original invoice. An invoice can be sent either by mail, as an e-invoice or as a contract direct. Here are possible reasons why you did not receive your original invoice based on the billing method you selected:

• In the mail: If we have sent you an invoice in the mail, we reckon the person sent and received unless it comes back with us. If it comes back, we note this, check the address, and resubmit with a delayed payment deadline.
•  As e-invoice: Invoice sent as e-invoice must be approved for it to be deducted. Check if you have an e-invoice lying in the bank that is not approved. If you have not, you may want to check if, for example, cohabitants have received the e-invoice (see separate section "Why has cohabitant received an invoice? I have always received this before")
• As a contract giro: If you have a contract giro agreement with us, the amount will be deducted automatically on the due date. You should see this in your due date. Possible reasons why the amount has not been deducted may be, for example, that there was no account coverage at maturity, or that you have set an amount limit lower than the invoiced amount. (In the latter case, you should have received a notification from us).

You can read more about us here: What is ReMidt IKS